Payment Policy
Last Updated: September 2026
At Yosu Mart, we aim to make your shopping experience simple, convenient, and secure. This Payment Policy explains the payment methods and procedures applicable to purchases made through our platform.
1. Available Payment Methods
Depending on your location, product, and order eligibility, Yosu Mart may offer one or more of the following payment methods:
Online payment through available payment gateways
Credit or debit cards
Digital wallets and supported payment services
Cash on Delivery (COD), where available
Available payment methods will be displayed during checkout.
2. Online Payments
When you choose an online payment method, you will be redirected to or connected with a secure payment service or gateway. Your payment information is processed according to the payment provider’s security procedures.
Yosu Mart does not request or require customers to share their complete card PIN, password, OTP, or other confidential payment credentials through messages, phone calls, or email.
3. Cash on Delivery
Cash on Delivery may be available for selected products, locations, and orders. If COD is available for your order, the option will appear during checkout.
Customers are expected to provide the correct delivery information and be available to receive and pay for the order.
4. Payment Confirmation
An order is considered successfully placed after the order has been confirmed by Yosu Mart.
For online payments, an order may remain pending until the payment is successfully verified.
5. Failed or Unsuccessful Payments
If your payment fails but money has been deducted from your account, please allow the payment provider or bank to process the transaction reversal according to their applicable procedures.
If the amount is not automatically reversed within the expected timeframe, please contact us with your order and payment details so that we can assist you.
6. Incorrect or Duplicate Payments
If you believe you have been charged more than once for the same order, please contact Yosu Mart with the relevant transaction or order information. We will review the payment and take appropriate action where applicable.
7. Prices and Charges
Product prices, applicable taxes, delivery charges, discounts, and other applicable charges will be displayed during the shopping or checkout process where applicable.
The final payable amount will be shown before you confirm your order.
8. Payment Security
Yosu Mart takes reasonable measures to help protect customer payment information. Customers should never share their OTP, PIN, password, card security code, or other confidential payment credentials with anyone claiming to represent Yosu Mart.
9. Refunds
Where a refund is applicable, the refund will be processed according to Yosu Mart’s applicable cancellation and returns procedures and the payment method used for the order.
10. Changes to This Payment Policy
Yosu Mart may update this Payment Policy from time to time to reflect changes in our services, payment methods, or applicable requirements. Any updated version will be published on this page.
11. Contact Us
If you have questions regarding a payment or transaction, please contact Yosu Mart through our official customer support channels.