Privacy Policy

Last UpToDate: [2025/01/09]

Welcome to Yosumart.com
Yosumart.com (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share the information we gather from you when you visit our website, make purchases, or register an account on yosumart.com.

By using our services, you consent to the practices outlined in this Privacy Policy. Please read it carefully to understand how we handle your personal data.

1. Information We Collect

We collect different types of personal information when you visit yosumart.com or register an account. This includes, but is not limited to:

– Personal Information: When you create an account, purchase products, or contact us, we may collect the following:
– First Name
– Last Name
– Email Address
– Phone Number
– Shipping/Billing Address
– Payment Information (such as credit card numbers, processed securely through third-party payment gateways)

– Order Information: When you place an order, we collect information related to the products you purchase, including the order details and shipping address.

– Technical Information: We may also collect information regarding how you access and interact with our site, such as:
– IP Address
– Browser type and version
– Device type
– Pages visited on our site
– Time and date of access

2. How We Use Your Information

We use the collected information for various purposes, including but not limited to:

– Order Processing and Fulfillment: To process your orders, deliver products, and handle returns or exchanges.
– Account Management: To create, manage, and update your account with us.
– Communication: To send you order updates, promotional offers, and customer service information via email, phone, or text (SMS).
– Improvement of Services: To enhance our website, improve customer experience, and analyze usage patterns.
– Legal Obligations: To comply with applicable laws, regulations, and legal processes, or to respond to lawful requests or government authorities.

3. How We Protect Your Information

We take reasonable steps to safeguard your personal information. Your information is stored securely, and we use encryption to protect sensitive data during transactions. However, please note that no data transmission over the Internet or electronic storage system is entirely secure, so we cannot guarantee the absolute security of your data.

4. Sharing Your Information

We may share your information with third-party service providers in order to fulfill orders and improve your experience on our website. These services may include:

-Payment Processors: We use third-party payment gateways (such as Imepay, etc.) to process payments securely.
– Shipping and Delivery Partners: To ship and deliver your orders, we may share your shipping address with courier services (e.g., Nepal Can Move).

We will never sell, rent, or lease your personal information to any third parties for marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve the performance of the site. You can manage cookie settings through your browser, but disabling cookies may impact your ability to use some features of our website.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

– Access: You can request a copy of the personal data we hold about you.
– Correction: If you believe your personal data is inaccurate or incomplete, you can request that we correct or update it.
– Deletion: You may request the deletion of your personal data, subject to certain legal obligations.
– Opt-Out of Marketing: You can opt out of receiving promotional emails or newsletters by following the unsubscribe instructions in our emails or contacting us directly.
– Data Portability: In certain jurisdictions, you may have the right to receive your data in a portable format and transfer it to another provider.

If you would like to exercise any of these rights or have concerns about how your data is handled, please contact us at [[email protected]].

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or the content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Effective Date” at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

– Email: [[email protected]]
– Phone: [+9779702528349]